Seattle Athletic Club Seeks Squash Professional

US Squash

Philadelphia, PA

JOB DETAILS
SKILLS
Administrative Skills, Child Protection/Welfare, Coaching, Community Support, Customer Experience, Customer Retention/Renewal, Member Orientation, Retention Programs, Revenue Growth, Safety/Work Safety, Team Player, Time Management
LOCATION
Philadelphia, PA
POSTED
19 days ago

Squash Professional

Reports to: Director of Squash / General Manager

Position Overview

The foundational purpose of a Seattle Athletic Club Squash Professional is to elevate our world-class squash program. This role is integral to our commitment to providing exceptional squash services and fostering a supportive, engaging community for players of all levels. This role not only demands excellence in squash coaching and member engagement, but also contributes directly to the ongoing development, innovation, and growth of the squash department through both individual and collaborative programming efforts.

Success in this role will be evaluated based on member engagement, participation levels, quality of instruction, program consistency, responsiveness, teamwork, professionalism, and contribution to the growth of the squash department.

Key Responsibilities

Engagement and Coaching Excellence

Actively engage with members in the squash areas, providing assistance, club

information, education, and technique correction.

Deliver world-class squash services by scheduling, designing, updating, and executing

individualized coaching programs tailored to clients' abilities, needs, and goals.

Demonstrate exemplary technique and skill to maintain the club's high standards of

instruction.

Maintain a professional, respectful, and member-focused presence at all times, including

during lessons, events, informal court interactions, and communication with members

and staff.

Member Retention and Program Development

Inspire, encourage, and retain club members by guiding them through progression

opportunities appropriate for their skill level.

Conduct new member squash orientations and consultations, assess playing levels,

introduce members to appropriate programs or playing partners, and create a welcoming

entry point into the squash community.

Engage members through participation in programs such as round robins, box leagues,

tournaments, club nights, social events, and new member integration.

Support and contribute to the development of the Youth Squash Program, incorporating

innovative coaching methods to accommodate diverse abilities and learning styles, with

the goal of building a premier youth offering.

Professional Standards and Communication

Uphold and promote high coaching standards in alignment with the club's codes of

conduct, including adherence to policies on equal opportunity, child protection, and

health and safety.

Respond to member emails, calls, and program inquiries in a timely and professional

manner, generally within one business day.

Serve as a positive representative of the club's culture, helping to foster a welcoming,

respectful, and inclusive squash community.

Member Services and Administrative Responsibilities

Provide the Director of Squash with regular updates on participation, upcoming

programming, member concerns, facility needs, and opportunities for growth.

Work collaboratively with the Director of Squash to coordinate court usage, programming

calendars, shared events, and overall department communication.

Support the development and delivery of youth squash programming, using innovative

coaching methods to accommodate diverse abilities and learning styles.

Programming and scheduling responsibilities may evolve based on member demand

and overall business needs.

Team Collaboration

Lead individual lessons, clinics, and programs that contribute directly to member

engagement and revenue generation.

Collaborate with other professionals on shared programs, clinics, and services, ensuring

equitable contribution and fostering a team-oriented environment.

Contribute to overall squash program growth through both individual programming and

collaborative initiatives that enhance participation and member experience.

Facility Standards

Regularly monitor court appearance, equipment, cleanliness, safety issues, and member

use of the squash areas, and report concerns promptly.

Take an active role in maintaining the cleanliness, organization, and professional

presentation of the squash facilities, ensuring a safe, welcoming, and high-quality

environment for all members.

Qualifications

Proven ability to work with both beginners and advanced players while maintaining a

high-energy, team-oriented attitude.

Significant playing and/or coaching experience to attract and retain a dedicated clientele.

Commitment to continuous professional development and innovation in coaching

practices.

Work Environment & Physical Requirements

This role requires the ability to:

Demonstrate squash techniques and physically participate in coaching activities

Stand, walk, and remain active for extended periods

Lift and move equipment as needed

Work in an active athletic club environment with varying noise levels and activity

Schedule Expectations

This role requires a flexible schedule, including evenings, weekends, and participation in

club events, programs, and tournaments as needed.

This role is expected to maintain a consistent and visible presence within the squash

program to support member engagement and overall program success.

Compensation

Compensation includes a base salary and commission-based earnings tied to lessons, clinics, youth programming, and overall program participation.

The compensation structure is designed to recognize both:

Core member service and administrative responsibilities (base salary), and

Direct revenue-generating activities such as lessons, clinics, and program delivery

(commission-based earnings).

Compensation structures may be adjusted from time to time in accordance with business needs and applicable law.

Additional Information

Seattle Athletic Club is an equal opportunity employer and does not discriminate on the

basis of any protected characteristic under federal, state, or local law.

Seattle Athletic Club will provide reasonable accommodations for qualified individuals

with disabilities or medical conditions, in accordance with applicable law.

This position is at-will, meaning that employment may be terminated by either the

employee or the Seattle Athletic Club at any time, with or without cause or notice, in

accordance with applicable law.

This job description is not intended to be an exhaustive list of all duties, responsibilities,

or qualifications associated with the position. Responsibilities may be modified or

expanded based on business needs.

All employees are expected to comply with the policies and procedures outlined in the

Seattle Athletic Club Employee Handbook.

Interested applicants may send a cover letter and resume to vlust@sacdt.com

About the Company

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US Squash