Seasonal Supervisor - Park Services Day Ops

Universal Studios Hollywood CityWalk

  • Los Angeles, California
  • 9 days ago

    Highlights

    Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future.

    Numbers & Facts

    LocationLos Angeles, California
    Websitepageup.ucdp.net/USH_internaljobs/images/favicon-32x32.png

    Description

    Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment.

    BASIC JOB RESPONSIBILITIES

    • Demonstrates excellence in Guest Service Standards
    • Excellent organizational, leadership, communication and decision-making skills
    • Must have the ability to motivate Team Members and work independently or as part of a team
    • Responsible to ensure that Team Members follow USH and department policies and procedures
    • Assist with providing coaching and feedback to ensure Team Members are meeting area expectations
    • Assist with other tasks assigned
    • Oversee day to day operations of Park Services and perform Supervisory On Duty responsibilities
    • Assist in upholding a work environment in which all team members are treated with dignity and respect.

    DESIRED QUALIFICATIONS

    • Ability to work in a fast-paced environment
    • Must be able to multitask
    • Excellent organization and time management skills
    • Excellent communication skills (oral, written, and computer)
    • Approachable attitude
    • Remain calm under pressure and have patience
    • Ability to maintain a high degree of professionalism
    • Previous experience as a Lead, Supervisor or equivalent experience outside USH

    Eligibility

    • Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
    • Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
    • Behavioral - No more than a Final Written Warning level discipline in the last 6 months
    • Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
    • Leadership - No removal from lead role in the last 6 months
    • Must be current USH Team Member
    • Must have open availability