Seasonal Information Booth Position

In this role, you will help guests enjoy their Festival experience by answering questions, providing directions, and assisting with a variety of guest services. Must be able to work in varying weather conditions, including prolonged exposure to heat, cold, and rain.

In this role, you will help guests enjoy their Festival experience by answering questions, providing directions, and assisting with a variety of guest services. Familiarity with the Texas Renaissance Festival and its operations is preferred.


Season Information

• Seasonal position only
• Festival operates 8 weekends, October 10 – November 29, including Friday, November 27
• Mandatory training day on September 19th
• Mandatory dress rehearsal on October 3rd
• King's English is required for this Festival position.

Responsibilities

• Provide guests with general Festival information and directions
• Answer patron questions and assist with navigating the Festival grounds
• Apply identification wristbands to children to assist with reunification if separated from their guardians
• Manage lost-and-found items
• Direct wedding parties and other groups to their designated locations
• Deliver friendly, professional customer service while representing the Festival

Work Environment & Requirements

• This is an outdoor position requiring extensive walking and standing.
• Must be able to work in varying weather conditions, including prolonged exposure to heat, cold, and rain.
• Renaissance-period costuming is required throughout the workday. Employees are responsible for providing their own costume.
• Familiarity with the Texas Renaissance Festival and its layout is preferred.