Seasonal Human Resources Assistant

Role & Responsibilities

This role will serve as a first-level resource and support to the broader Commerce People organization, assisting employees and managers with day-to-day HR needs. A significant portion of this role will focus on employment eligibility verification and Form I-9 compliance, including the completion and review of Section 2 documentation for new hires. This role may handle a variety of issues including, but not limited to: new hire onboarding, I-9 administration, background checks, terminations, exit interviews, status changes, data entry updates, visas, basic benefits inquiries, HR process and SLA documentation, and other routine HR inquiries.

• Serve as a primary resource for Form I-9 administration, including reviewing employment authorization documents and accurately completing Section 2 of the Form I-9 within required federal timelines
• Monitor I-9 workflows, track outstanding actions, follow up with new hires and managers, and ensure compliance with company policies and regulatory requirements
• Initiate and monitor new employee onboarding from offer through day one
• Communicate effectively with all levels of employees, managers, and new hires regarding onboarding requirements and HR processes
• Initiate and ensure I-9 compliance for all new hires, escalating complex cases when appropriate
• Maintain knowledge of organizational and departmental policies, procedures, and employment eligibility verification requirements
• Ensure data accuracy and maintain a high level of data integrity within HR systems
• Handle employee-related administrative, data entry, reporting, and reconciliation tasks as appropriate
• Troubleshoot and resolve basic HR issues, ensuring timely response and follow-up with employees
• Train and educate employees and managers on HR self-service options and capabilities
• Continuously pursue process and system efficiencies while operating with high levels of confidentiality and integrity
• Ability to flex work hours to accommodate business needs during high-volume onboarding periods

Requirements

• Ability to work independently and remain comfortable dealing with ambiguity and a changing environment
• Excellent verbal and written communication skills
• Strong attention to detail, particularly when reviewing employment documentation and ensuring compliance requirements are met
• Prior experience in human resources, onboarding, employment verification, and/or a customer-facing role
• Experience reviewing and processing Form I-9 documentation strongly preferred
• Ability to understand technical requirements and HR systems
• Strong organizational skills with the ability to manage high-volume onboarding transactions and competing priorities
• Ability to maintain professionalism and strict confidentiality with all materials and exercise discretion when interfacing with the business
• Working knowledge of employment eligibility verification requirements and compliance best practices preferred