Highlights
Representatives must maintain solid knowledge of all programs offered through the Treasurers Office including Homestead and Senior Tax Relief to provide accurate information and support. The Customer Service Call Center Representative in the Allegheny County Treasurers Office plays a key role in delivering exceptional service to residents and taxpayers.
Numbers & Facts
| Location | Pittsburgh, PA |
| Industry | Accounting and Auditing Services |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1788 |
| Website | http://www.county.allegheny.pa.us/ |
Description
The Customer Service Call Center Representative in the Allegheny County Treasurers Office plays a key role in delivering exceptional service to residents and taxpayers. This position represents the Treasurers Office in a professional efficient and courteous manner. It requires consistently demonstrating empathy patience and respect while assisting the public. Representatives must maintain solid knowledge of all programs offered through the Treasurers Office including Homestead and Senior Tax Relief to provide accurate information and support. This is a seasonal fixed-term position expected to last between 4 and 6 months. This position will not exceed six months and will not result in placement into a permanent role.
About Company
The County owns and maintains 521 Bridges and 378 miles of Roads. It also provides maintenance of the grounds for nine (9) County parks consisting of over twelve (12) thousand acres of park land. The County maintains approximately three (3) million square feet of building space which includes 600,000 square feet of leased space in over 130 buildings throughout the County. The Public Works Department oversees the County’s Capital Projects Program for all roads, bridges, and facilities associated with the Public Works Department and Facilities Management.