GENERAL SUMMARY
Our Seasonal Hideaway Cashiers play a vital role in providing friendly, efficient, and responsive service to all members and their guests during sales transactions at the Hideaway Grill. In addition to serving a variety of food and beverage items, cashiers also assist in their preparation. They are responsible for maintaining the sanitation and upkeep of all equipment and workspaces and for ensuring that members and guests are aware of retail products available for purchase.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. Its what we expect of ourselves and each other every day. We call it our Code of Culture.
Our Code of Culture includes:
• Our Mantra • Our Actions We Live By • Petes Promise
Our Mantra Respect The Past Accept Responsibility Pay it Forward
Our Actions We Live By Actions We Live By. Its who we are when we step into our full power. Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that arent good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive, be on the front foot. If we want to be an owner of this business, we must act like it.
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew.
Know its never about one person - we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand and we never settle. We ask questions to truly understand the core of a matter.
Petes Promise Service Forward Ruthlessly Consistent Do the Right Thing
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Must be willing to work as a team player with all Club staff.
Responsible for taking food and drink orders in an accurate and efficient manner.
Responsible for maintaining a working knowledge of all menu items, including preparation and presentation.
Must maintain familiarity with daily specials and actively present to members.
Ensure all food and/or drink items are prepared consistent with Club guidelines before being served.
Follow all standard food handling, sanitation, and health department guidelines.
Present checks to each member and utilize proper billing policies.
Remain up to date on upcoming Club events.
Maintain open communication with all team members, including Back of House.
Utilize the 10-5 rule in all interactions.
Recognize and address any problems resulting from member or guest complaints.
Notify management of unsafe conditions, maintenance issues, or damage to equipment.
Perform other duties as assigned and/or requested by Management.