Job Duties:
- Greets all guests in a courteous and friendly manner.
- Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
- Responds to guests needs and provides the highest level of quality service.
- Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register.
- Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all guest checks.
- Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/Brand standards.
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Consistently checks guests' identification and monitors guest consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
- Assists servers and guests when needed.
- Responsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down tables and counter.
- Transfers dishes to the dish wash area, and washes barware.
- Completes all required paperwork accurately and in a timely manner while adhering to CSM internal audit procedures.
- Assists with inventory, completing inventory par sheets, and other responsibilities as needed.
- Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Brand, local, state and federal regulations.
- Assist in maintaining sanitation and cleanliness of the bar, kitchen, and dish area.
- Follow all CSM/Brand procedures for guest/associate incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures.
- Attends all required department and hotel meetings and adheres to CSM attendance policy.
- Completes all required side work, and takes initiative to jump in wherever necessary.
- Works as a team player and actively contributes to the success of the bar/restaurant experience.
Competencies/Skills Required: Title 4 Alcohol Training certification, or the ability to obtain certification as required.
Competencies/Skills Preferred: Must have one or more years of previous bartending experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest needs and complete required paperwork. Bartender certification preferred.
Education: High school diploma/GED or equivalent experience required.
Physical Requirements: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift. Ability to lift, transport, and connect a keg weighing up to 150 pounds an occasional basis. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
Pay Rate: $15.00
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.