As a Search Specialist, you will process data from services such as criminal record checks, credit inquiries, government databases, and other services. Successful Search Specialists are energetic and self-motivated with extreme attention to detail and the ability to work independently and problem-solve. Responsibilities:- Coordinate county clerk, statewide, abuse registry, and various other services.
- Quality control of submitted applicant forms to meet state/federal requirements.
- Handle Personally Identifiable Information confidentially and responsibly.
- Contact applicants and clients through written and verbal communication for specialized consent forms, additional information or other follow-up.
- Process incoming faxes, mail, and email which includes international documentation, applicant consent forms, and criminal results.
- Follow up on agency, court, and office communication for status updates.
- Convert information provided from physical to digital format with extreme attention to detail.
Requirements:- Expert computer skills (Internet Searches, Database Lookups).
- Outstanding verbal and written communication skills, excellent problem-solving skills.
- Ability to manage multiple priorities using time management and organization skills.
- Team player with the ability to work with a wide variety of people in local and remote locations.
- Ability to work overtime when required.
- Bilingual (Spanish) a plus.
- High School Diploma or GED required.
Perks:- We are a growing, thriving company with a progressive culture focused on a healthy, fun and fulfilling workplace.
- Fun Fridays with catered food.
- Medical, dental, and vision coverage.
- Stock options.
- Fitness and device stipends.
- Paid training, sick leave, and vacation time.
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