| Location | Knoxville, Tennessee |
SUMMARY
The Care Coordinator provides Clarvida approved therapeutic interventions, case coordination and/or resource linkage to clients and other involved parties (i.e. family, DCS, Court personnel, non-relative
supports, etc.) to affect identified needed changes within the individual or family.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assessing clients on intake as needed, conducting community client visitation, transporting clients,
completing on-call duties, and providing Clarvida approved therapeutic services to clients and
families including but not limited to: coping skills, behavior modification, parenting skills, and crisis
intervention.
• Working with assigned clients’ treatment team to create, personalize, and update all Treatment Plans and other necessary documentation, and assuring that plans are consistent with Clarvida policy, state licensing regulations, and COA accreditation requirements.
• Serving as a liaison and client advocate with other professionals and agencies involved in assigned
clients’ care.
• Attending Supervision and Treatment Team meetings and making presentations on each assigned
client as required.
• Supporting fellow team members to ensure the best outcomes for all Clarvida clients and families.
• Completing clinical documentation within established time frames and rectifying all deficits within
the allotted time frame.
• Assuring integrity and excellence by completing peer audits as assigned and contributing to the
Performance Quality Improvement Cycle, including the collection and use of data to continuously
improve client and program services.
OTHER DUTIES
• Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
PHYSICAL DEMANDS
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use
hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
• The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
TRAVEL
• This position requires travel of approximately 25% of the time.
SUPERVISORY RESPONSIBILITIES
• None required
REQUIRED EDUCATION AND/OR EXPERIENCE
• Bachelor’s degree in a Human Service discipline from an accredited four-year college or university.
• 1-2 years of relevant experience in the Mental Health field and Case Management
• Sensitive to other cultures and socioeconomic levels.
• Has thorough knowledge of child development and behavior modification.
PREFERRED EDUCATION AND EXPERIENCE
• Experience working with children/adolescents and adults in a therapeutic, community-based treatment environment.
CERTIFICATES, LICENSES, REGISTRATIONS
• None required
QUALIFICATIONS
• Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to
the most sensitive inquiries or complaints. Ability to write speeches and articles using original or
innovative techniques or style. Ability to make effective and persuasive speeches and presentations
on controversial or complex topics to top management, public groups, and/or boards of directors.
• Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and deal with
several abstract and concrete variables.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Mentoring skills
• Ability to work flexible hours consistent with program needs
• Ability to work as team member
• Organizational skills
• Communication skills
• Ability to travel and work at multiple locations