Scrum Master/Project Manager :: Lansing, MI (Hybrid)

Scrum Master/Project Manager

Location: Lansing, MI (Hybrid)

Contract Duration: 12 months

Job Overview:

We are seeking a Scrum Master/Project Manager to lead Agile teams in a dynamic environment. The role involves coaching teams on Scrum practices, facilitating ceremonies, removing impediments, and fostering continuous improvement.

Required Qualifications:

• 7 years of experience as a Scrum Master in Agile software development environments.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
• Hands-on experience using Azure DevOps Agile lifecycle management tools.
• Associate's degree or higher.

Preferred Qualifications:

• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-Client, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.

Key Competencies:

• Strong servant leadership mindset with a focus on empowering teams.
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to drive transparency, predictability, and continuous delivery.
• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.