SUMMARY: The Baristaensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled. The Barista must have a positive attitude, be passionate about the food and beverage industry and enjoy working with people. The Barista plays a key role in Scooter’s energetic team of food and beverage enthusiasts who are driven to provide excellent customer service.
ESSENTIAL FUNCTIONS:
- Makes and serves specialty coffee and tea beverages
- Adheres to recipes and presentations for food and beverage items
- Speaks and interacts with both new and regular customers
- Understands appropriate up-selling techniques
- Maintains a clean and sanitized work station
- Follows health and safety guidelines
- Performs other functions as directed
QUALIFICATIONS AND REQUIREMENTS:
- Education and Work Experience
- Must be at least 15 years old
- 1+ years of customer service experience preferred
- Skills, Knowledge and Abilities
- Must be able to deal professionally and tactfully with customers and co-workers at all times
- Must have good interpersonal communication skills
- Must work efficiently in a quick-paced environment requiring multi-tasking and prioritization
- Must be able to work a flexible schedule
- Must be punctual, dependable and reliable
- Must be able to contribute to a positive team environment
- Physical Capabilities Required
- Most physical exertion is in the ‘low’ range, requiring exertion of less than 5 pounds of force fairly regularly; however, may occasionally require exertion of up to 25 pounds.
- Job includes major amounts of reaching, standing, walking, talking and hearing
- Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work assigned to employees, and to make general inspections of the work area
- Environmental conditions include a mild to moderate noise level
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