School Support Field Technician

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425. Maintain, update, and troubleshoot interactive whiteboards, panels, and digital signage devices to ensure that they are functioning.

School Support Field Technician
 
Primary Location: Atlanta, GA
 
 
V-Soft Consulting is currently hiring for a School Support Field Technician for our premier client in Atlanta, GA.
 
 
Education and Experience»

• 3+ years of work experience minimum
• Minimum of an Associate degree (preferred)
• A+ Certification

 
Knowledge, Skills and Abilities »

• Strong customer service skills
• Prior experience with desk-side and break/fix support is a MUST
• Familiarity with ticketing systems (Incident IQ) preferred
• Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST
• Proficient in understanding network infrastructure and wireless support
• Strong oral and written communication skills

WHAT YOU’LL DO:
Job Responsibilities:
 

• Maintain and update Chromebook carts for student use
• Maintain, update, and troubleshoot interactive whiteboards, panels, and digital signage devices to ensure that they are functioning
• Proactively check the status of computer labs & media center computers daily
• Ensure standardized test readiness by updating laptop carts and lab equipment
• Troubleshoot and/or replace Kronos hardware
• Maintain and troubleshoot the location Marquee signs
• Troubleshoot and resolve minor wireless and network issues
• Install OS updates and patches on Apple, Chromebooks, and Windows-based PC devices

 

 
 
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
 
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
 
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.