| Location | Greeley, CO |
| Industry | Staffing/Employment Agencies |
| Salary | $25–$25.30 Per Hour |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1964 |
| Website | https://www.appleone.com/ |
Job Summary
We are seeking a full-time School Success Operations Manager for a 1-year contract opportunity in Greeley, CO. This role supports a multi-campus Student Success environment and is ideal for an organized, service-focused professional who enjoys leading front desk operations, supporting student-facing services, supervising student employees, and improving administrative processes.
This position offers the opportunity to make a direct impact on the student experience while working closely with student services leadership, advising teams, technology partners, and campus staff. The environment is collaborative, mission-driven, and focused on helping students successfully navigate college resources. Candidates who enjoy supportive teamwork, operational problem-solving, employee development, and meaningful work in education will find this role especially rewarding.
Key Responsibilities
- Lead daily front desk operations and ensure a welcoming, efficient, and student-centered service experience across multiple campus locations.
- Supervise, train, schedule, coach, and support approximately 14 Student Success Guides while maintaining coverage and service standards.
- Manage operational technology systems, including CRM, appointment scheduling, phone queues, voicemail processes, and related front desk tools.
- Collect, maintain, analyze, and report operational and student engagement data to support process improvement and informed decision-making.
- Respond professionally to escalated student, family, and community concerns, including situations requiring referrals or additional support.
- Collaborate with advising, technology, student services, and campus leadership teams to improve workflows, systems, and the overall student experience.
Compensation and Benefits
- Pay: $25.20 per hour.
- Salary range: $25.00 to $25.30 per hour.
- Employment type: Full-time, 1-year contract.
- Location: Greeley, CO.
- Work environment: Multi-campus student services setting.
- Schedule: Full-time, with schedule varying based on operational and campus needs.
This company offers growth and a great group of people to work with.