Primary Purpose:
The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community. The School Operations Associate (SOA) is a school based position that ensures students, families, and staff have the information and resources they need to succeed. The SOA supports the day-to-day operations procedures that allow the school to run efficiently and effectively.
Education/Certification
- High School/GED Required
- Bilingual/English and Spanish Required
Experience:
- 1-2 years experience in school administration/front office
Special Knowledge/Skills:
- Must be able to communicate effectively with scholars and co-workers, parents and other stakeholders
- Ability to follow verbal and written instructions
- Ability to creatively problem-solve in a team atmosphere
- Strong organizational, communication, and interpersonal skills
Responsibilities and Duties:
- Assists with the implementation of the day-to-day school based operations policies and procedures
- Implements the Great 8 procedures such as arrival, dismissal, lunch
- Captures all transportation changes from parents
- Manages school child nutrition program, tracking, and reporting
- Supports with school based strategies to ensure kids are in seats
- Supports application verification calls and updates application system as needed
- Coordinates with District Director of Operations to implement school enrollment calendar events
- Supports school attendance process and maintenance of attendance records
- Makes daily attendance calls based on guidance from Attendance and PEIMS Specialist
- Documents all attendance changes and corrects attendance data
- Ensures clear and effective communications with all community members and stakeholders
- Ensures all parent facing materials are readily available
- Schedules parent meetings with appropriate team members
- Manages all phone calls coming into the school and from the Campus Receptionists
- Prepares and sends school specific family communication - school newsletters, event updates, etc.