Scheduling Manager

Job Summary:

***This is a full time, in-office position with frequent overtime and rotating weekends.***

The Patient Scheduling/Staffing Manager plans, organizes, directs, and manages all aspects of the clinician staffing department. Provides leadership, guidance, and direction for day-to-day operations and administrative activities, including the authority to make regarding department operations, administration. Leads and/or contributes to the short-term and long-term strategic planning, design, development and implementation of department objectives, processes, and standards.

Beyond scheduling, the manager provides leadership, problem-solving, and strategic staffing oversight.

KEY RESPONSIBILITIES

• Manage daily staffing and scheduling for assigned geographic areas, and the areas of the team.
• Create and maintain clinician schedules based on referrals, authorizations, patient needs, and clinician availability.
• Organize and prioritize active patient schedules to ensure timely and compliant visits.
• Submit completed schedules by the end of each workday.
• Maintain and troubleshoot patient and staffing logs on a daily basis.
• Track, update, and post clinician availability, skills, and geographic coverage.
• Verify clinical competencies of the visiting staff as needed prior to assigning the task.
• Maintain accurate and up-to-date information in the EMR system.
• Build and maintain strong working relationships with field clinicians.
• Communicate clinical issues of the day to Clinical Supervisor if received from the visiting staff. 
• Communicate effectively with nurses and patients to address scheduling issues and resolve conflicts.
• Provide accurate daily schedule updates and routing information to clinicians.
• Create efficient and logical nurse routes based on location and visit requirements.
• Report scheduling updates and issues to case managers, operations managers, and the Director of Nursing.
• Cover for other staff members on-call off days.
• Perform other duties as assigned to support operational needs

LEADERSHIP RESPONSIBILITIES

• Lead and manage and support the scheduling team, ensuring optimal staffing coverage.
• Strategically plan schedules based on referral requirements and organizational priorities. 
• Ensure all schedules are submitted daily, meeting deadlines.
• Proactively address and resolve staffing challenges.
• Foster strong relationships with clinicians, understanding their skills, availability, and geographical reach. 
• Provide regular reports and updates to DPCS / Clinical Supervisor on site. 
• Mentor and develop scheduling coordinators, ensuring high performance and growth. 
• Ensure staffing aligns with both patient care excellence and operational goals. 

Benefits:

• 401(k)
• Vision Insurance
• Dental Insurance
• Medical Insurance
• Paid Time off
• Sick Time
• Holiday Pay
• Paid training

Job Type: Full-time

Pay: From $50.00 per hour

Schedule:

• Every weekend
• Monday to Friday

Work Location: In person