Scheduling Coordinator, Surgery

Scheduling Coordinator - Surgery

Position Scope:

The Surgery Scheduling Coordinator is responsible for accurate, efficient, and timely surgery scheduling for Stillwater Medical Group surgeons. This may include multiple specialties and locations. Keeping the patient, provider and other key individuals and departments informed during the process is a customer service priority. The position ensures the pre-surgical financial/insurance requirements are completed for appropriate revenue collection. Requires coordination of all pieces in the surgery scheduling process to ensure a positive and successful outcome. This position also provides administrative support of specified Specialty Operations duties.

Qualifications

Education:

• High school diploma or G.E.D.

Experience required:

• Meets one of the following:

• Two years post-secondary education which includes course work in business operations, healthcare or customer service

• Graduate of a technical, business or community college as a medical receptionist/secretary, medical office assistant or similar training program

• Three years of experience as a medical receptionist, healthcare billing or coding representative, healthcare customer service position or similar experience

• Two years customer service, medical or business office experience

• Two years computer experience, which includes knowledge of Microsoft Office or similar programs

• Ability to learn electronic medical record system is required.

Experience preferred:

• Two years working in a HealthPartners organization with experience to include any of the following:

• electronic medical record system

• Working in a surgical clinic setting

• Business Office

• Working knowledge of insurance to include coordination of benefits, referral requirements, prior authorization process and billing processes and protocols

The skills and knowledge preferred for the position:

• Familiarity with insurance terminology

• Familiarity with medical coding systems (ICD10 & CPT)

• Ability to independently solve problems

• Skilled in organizing and prioritizing work with multiple interruptions

• Ability to handle confidential information with discretion

• Ability to be accurate and attentive to detail

• Skilled in written and verbal interpersonal communications;

• Strong organization and prioritization skills with ability to multi-task and meet deadlines;

• Ability to handle routine and impromptu assignments with minimal supervision;

• High degree of initiative along with ability to act as a team player;

• Ability to develop effective working relationships and develop partnerships with others.

Computer proficiency:

• Proficient in Microsoft Office programs, e-mail, calendar, and database programs required.

• Ability to learn electronic medical record system is required.

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.