| Location | Quincy, MA |
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The Executive Office of Health and Human Services (EOHHS) seeks qualified applicants for the position of Scheduling Coordinator in the MassHealth Board of Hearings Unit. The Scheduling Coordinator is primarily responsible for the scheduling process (including backfills) for both Fair Hearing and Claims for Adjudicatory Hearings. The incumbent will also be responsible for ensuring that all timely filed requests for Fair Hearings are data entered correctly and scheduled/rescheduled in a timely manner in order to ensure compliance with decision due dates, as mandated by federal and state regulations.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Required Qualifications:
Knowledge of the principles and practices of human resource management, including behavior techniques, planning forecasting, and organizational development;
Knowledge in the use of methods for writing, preparing, and reading tables and reports;
Ability to understand the regulations, policies, and procedures for the function of the Board of Hearings;
Ability to gather information, formulate questions, and/or make recommendations for resolution;
Ability to give written and oral instructions in a precise and understandable manner;
Ability to manage direct reporting staff tactfully and effectively and to assist in the coordination of supervision of clerical staff;
Ability to adjust to varying or changing situations to meet emergency or changing program requirements;
Proficient use of Word, Excel, Microsoft Teams, and Zoom;
Ability to learn and access a variety of information systems supported by various technological platforms;
Maintain confidentiality and privacy in compliance with state and federal regulations.
Preferred Qualifications:
TO APPLY:
Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.
About MASSHEALTH:
MassHealth is the Commonwealth''s Medicaid and Children''s Health Insurance Program, providing comprehensive healthcare coverage and services to approximately two million Massachusetts residents. Through partnerships with providers, health plans, community organizations, and government agencies, MassHealth works to improve health outcomes, reduce disparities, strengthen care coordination, and ensure access to high-quality, person-centered care. As one of the largest Medicaid programs in the country, MassHealth plays a critical role in advancing healthcare innovation, promoting health equity, and supporting the well-being of individuals, families, and communities across the Commonwealth.
Learn more: MassHealth
Pre-Offer Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants".
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.
For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.
'',''!*!
The Executive Office of Health and Human Services (EOHHS) seeks qualified applicants for the position of Scheduling Coordinator in the MassHealth Board of Hearings Unit. The Scheduling Coordinator is primarily responsible for the scheduling process (including backfills) for both Fair Hearing and Claims for Adjudicatory Hearings. The incumbent will also be responsible for ensuring that all timely filed requests for Fair Hearings are data entered correctly and scheduled/rescheduled in a timely manner in order to ensure compliance with decision due dates, as mandated by federal and state regulations.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Required Qualifications:
Knowledge of the principles and practices of human resource management, including behavior techniques, planning forecasting, and organizational development;
Knowledge in the use of methods for writing, preparing, and reading tables and reports;
Ability to understand the regulations, policies, and procedures for the function of the Board of Hearings;
Ability to gather information, formulate questions, and/or make recommendations for resolution;
Ability to give written and oral instructions in a precise and understandable manner;
Ability to manage direct reporting staff tactfully and effectively and to assist in the coordination of supervision of clerical staff;
Ability to adjust to varying or changing situations to meet emergency or changing program requirements;
Proficient use of Word, Excel, Microsoft Teams, and Zoom;
Ability to learn and access a variety of information systems supported by various technological platforms;
Maintain confidentiality and privacy in compliance with state and federal regulations.
Preferred Qualifications:
TO APPLY:
Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.
About MASSHEALTH:
MassHealth is the Commonwealth''s Medicaid and Children''s Health Insurance Program, providing comprehensive healthcare coverage and services to approximately two million Massachusetts residents. Through partnerships with providers, health plans, community organizations, and government agencies, MassHealth works to improve health outcomes, reduce disparities, strengthen care coordination, and ensure access to high-quality, person-centered care. As one of the largest Medicaid programs in the country, MassHealth plays a critical role in advancing healthcare innovation, promoting health equity, and supporting the well-being of individuals, families, and communities across the Commonwealth.
Learn more: MassHealth
Pre-Offer Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants".
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.
For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.
'',''!*!
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor''s or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor''s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
'',''!*!
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor''s or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor''s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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