Scheduling Coordinator (Medical/Dental Office)

This role is dedicated entirely to scheduling — not shared with front desk duties — so we need someone who thrives in a fast-paced clinical environment, stays on task without getting distracted, and can move quickly and accurately under pressure. Provider Coordination: Communicate closely with providers and clinical staff to align scheduling with treatment plans, procedure time requirements, and provider availability.

Job Title: Scheduling Coordinator
Location: Franklin, OH (On-site)
Job Type: Full-time

Position Overview

We are looking for an experienced, highly focused Scheduling Coordinator to own the daily schedule for our busy medical/dental office. This role is dedicated entirely to scheduling — not shared with front desk duties — so we need someone who thrives in a fast-paced clinical environment, stays on task without getting distracted, and can move quickly and accurately under pressure.

What You Will Do (Key Responsibilities)

Own the Schedule: Build, manage, and optimize the daily and weekly patient schedule to keep the clinic running efficiently and minimize gaps or overbooking.

Appointment Management: Schedule, confirm, and reschedule appointments by phone, email, and text, keeping the calendar accurate in real time.

Recall & Follow-Up: Track patients due for recall or follow-up visits and proactively reach out to keep the schedule full.

Provider Coordination: Communicate closely with providers and clinical staff to align scheduling with treatment plans, procedure time requirements, and provider availability.

Problem Solving on the Fly: Quickly adjust the schedule to handle cancellations, no-shows, and last-minute changes without losing composure or momentum.

Accurate Data Entry: Maintain precise patient records and scheduling notes in our practice management software.

Qualifications & Requirements

Proven Experience: Prior experience as a scheduling coordinator, medical/dental scheduler, or similar role in a healthcare setting is required.

Speed & Accuracy: Demonstrated ability to work quickly and precisely in a high-volume scheduling environment.

Focus: Strong ability to stay on task and avoid distraction in a busy, fast-moving office.

Software Skills: Comfortable with digital scheduling and practice management software.

Communication: Clear, professional phone and written communication skills.

Reliability: Dependable and punctual, with a calm, steady approach under pressure.

Why Join Our Team?

Be the person who keeps the whole clinic on schedule and running smoothly. Work with a supportive team that values speed, accuracy, and clear communication in a role fully dedicated to scheduling.

To Apply

Please submit your resume directly through JazzHR, highlighting your prior scheduling or medical/dental office experience.

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