Scheduling & Authorization Representative

Requisition Details

GENERAL REQUISITION INFORMATION

EEO Statement:

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE Requisition Number: Staff_15018 Department MMI Patient Information Office 50000688 Business Unit Munroe-Meyer Institute Reg-Temp Full-Time Regular Work Schedule Monday - Friday, 8:00AM - 5:00PM; Hours may vary Remote/Telecommuting No remote/telecommuting opportunity Position Summary

Ensures that all clinical services scheduled at Munroe-Meyer Institute (MMI) have appropriate demographics and insurance updated in EPIC. Ensures that insurance accounts are built accurately and that all clinical services are properly authorized. Verifies eligibility, pre-determination and pre-authorization requirements for all clinical services at MMI. Additionally, works with providers to ensure completion of all authorization paperwork as well as identifying trends in patient service needs and communicate these clinical needs to directors.

Position Details

Additional Information

Posting Category Operations Working Title Scheduling & Authorization Representative Job Title Admin Bus Op Associate (Clk) Salary Grade AB13H Appointment Type C2 - REG OFF/SERV HRLY Salary Range $19.038 - $28.558/hourly Job Requisition Begin Date 09/28/2026 Application Review Date 10/06/2026 Review Date Information:

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education: High School education or equivalent If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

(Will consider three years related post high school education/experience)

Required Experience 3 years If any experience is required, please specify what kind of experience:

General office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting.

(Will consider three years related post high school education/experience)

Required License No If yes, what is the required licensure/certification? Required Computer Applications: Microsoft Outlook Required Other Computer Applications: Required Additional Knowledge, Skills and Abilities:

Knowledge of scheduling health care services. Ability to utilize clinical scheduling software.

Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines

Strong communication skills necessary. Must be able to interface in a professional manner with individuals at all levels.

Strong customer focus skills essential. Ability to communicate with people in a supportive capacity, and must be able to identify & triage health care needs.

Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and pre-authorization guidelines.

Familiarity with medical billing such as CPT , HCPCS, ICD9 coding.

Ability to handle confidential matters discreetly.

Preferred Education: Relevant coursework/specialized training If any degree/training is preferred, please specify the type:

Post high school education with course work in business.

Preferred Experience:

Experience in health care service delivery coordination, and clinic scheduling

Preferred License: No If yes, what is the preferred licensure/certification?: Preferred Computer Applications: Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint Preferred Other Computer Applications: EPIC, Other clinical Scheduling software Preferred Additional Knowledge, Skills and Abilities:

Knowledge of EPIC desirable.

Preferred experience working with persons with disabilities, and interdisciplinary care teams.

Email to a Friend https://unmc.peopleadmin.com/postings/100597

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you have a high school education or equivalent?

• Yes

• No

• • Do you have general office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting?

• Yes

• No

• • If you do have general office support experience of which one year must include experience in clinical scheduling intake, referral coordination or related in a healthcare setting, please elaborate (if No, indicate NA).

(Open Ended Question)

• • Are you proficient with Microsoft Outlook?

• Yes

• No

• • How did you hear about this position?

• Careerlink

• Employee Referral

• HERC

• Indeed

• Job Fair

• Lincoln Journal Star

• Linkedin

• Omaha World Herald

• UNMC Job Site

• Facebook

• NEWorks

• Handshake

• Other

• • If Other, please specify the source. Otherwise, indicate NA.

(Open Ended Question)

• • Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
• Yes
• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Other Doc