Scheduler - Westchase Surgery

Join BayCare as a Scheduler

Location: BMG Orthopedic Surgery at Westchase | Westchase, FL

Facility: BayCare Health System, Orthopedic Surgery at Westchase-BMG

Shift: Days | Monday - Friday (Hours Vary)

Schedule: Full-Time | Onsite

Status: Non-Exempt

Weekend Work: Not Specified

On Call: Not Specified

Remote Work: Not eligible (Onsite only)

About BayCare

Where Expertise Meets Compassionate Care!

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Scheduler, you will play a vital role in coordinating patient care by ensuring procedures and appointments are scheduled accurately and efficiently. This position requires exceptional customer service skills, strong attention to detail, and the ability to communicate complex clinical information to patients and healthcare providers.

Key responsibilities include:

• Scheduling patient procedures accurately and efficiently
• Collecting demographic, insurance, and procedure information
• Providing exceptional service to internal and external customers
• Delivering clinical examination instructions to patients
• Documenting patient responses to clinical screening questions
• Maintaining communication with physician offices and hospital departments regarding scheduled procedures
• Understanding and applying payer authorization guidelines
• Performing general clerical duties including answering phones, data entry, and correspondence
• Supporting scheduling operations across the BayCare Health System
• Traveling within the BayCare service area as needed
• Performing other duties as assigned

Qualifications

Education

Required:

• High School Diploma or equivalent (GED)

Preferred:

• Associate Degree in a related field

Experience

Required:

• One (1) year of Business-Related experience OR
• One (1) year of Healthcare experience OR
• One (1) year of Customer Service experience

What We Offer

Unlock Your Career Potential: Join Our Team and Enjoy Our Outstanding Benefits!

• Medical Benefits (Health, Dental, Vision)
• Paid Time Off
• Tuition Reimbursement
• 401(k) Match and Additional Yearly Contributions
• Yearly Performance Appraisal and Team Award Bonus
• Community Discounts and More
• Extensive Training and Career Growth Opportunities
• And the chance to be part of an amazing team and a great place to work!

Take the Next Step

Unlock your career potential and join a high-performing team dedicated to supporting exceptional patient care across BayCare.

Apply today to join BayCare as a Scheduler!

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.