Scheduler

Excellent customer service skills, both written and verbal; interpersonal skills necessary to interact with patients and their families, physician offices, nursing personnel and co-workers. The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

Overview:

Join our team as a day shift, full-time, Cardiology Scheduler in Topeka, KS.

 

Why Join Us?  

  

Thrive in a People-First Environment and Make Healthcare Better  

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.  

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.  
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.  

Get to Know Your Team: 

• The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

Responsibilities:

• Responsible for scheduling patient appointments from phone requests. 
• Works with physician offices, patients, Health Center departments and all others in completing the scheduling function, including patient demographic information and insurance eligibility verification. 
• Assures that proper patient records and film studies are available prior to the patients' appointments. 
• Reminds patients of appointments and to bring prior records as appropriate. 
• Contributes to efficiently of provider schedules by filling cancellations and rescheduling appointments when requested. 
• Works under the supervision of the Clinic Supervisor/Manager.

Qualifications:

Job Requirements:

• One-year prior experience in medical office setting.
• Must type 40 wpm: proficient computer skills.
• Excellent customer service skills, both written and verbal; interpersonal skills necessary to interact with patients and their families, physician offices, nursing personnel and co-workers. 
• Strong organizational skills and attention to detail. 
• Ability to multi-task and coordinate more than one event at a time. 
• Professionalism required.
• Must have knowledge of HIPAA rules.

Preferred Job Requirements:

• Prior experience in physician clinic phone scheduling preferred.
• Knowledge of medical terminology.