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Scheduler/Skilled Coordinator

BrightStar Care

  • Sugar Land, Texas
  • 16 days ago
  • $18–$20 Per Hour

Highlights

The Client Care Coordinator is responsible field staff assignments; and effectively managing positive communications with field staff, care recipients, and all members of the BrightStar Team. Client Care Coordinator Requirements: 2+ years of scheduling/staffing, and training experience within the home care or health care industry highly preferred.

Numbers & Facts

LocationSugar Land, Texas
IndustryHealthcare Services
Salary$18–$20 Per Hour
Company Size100 to 499 employees
Websitehttps://www.brightstarcare.com/fairfax

Description

Benefits:
  • 401(k)
  • Competitive salary
  • Paid time off
Are you an experienced scheduler, intake specialist or care coordinator that loves helping people and offers excellent customer service? BrightStar Care of Sugar Land, TX is looking for a dynamic individual to coordinate the scheduling of our field staff to deliver a Higher Standard of Care for our clients. The Client Care Coordinator is responsible field staff assignments; and effectively managing positive communications with field staff, care recipients, and all members of the BrightStar Team. 
The ideal candidate must have the ability to triage priorities and communicate effectively to clients and staff frequently. Prior experience as an caregiver or CNA is a plus! Benefits:
  • Competitive pay ranging from $18.00 - $20.00 per hour
  • Weekly Pay w/ Direct Deposit
  • Paid Time Off
  • 401K plan  
Skilled Coordinator Responsibilities:
  • Schedules field staff for skilled nursing visits
  • Assists clients and field staff with issues
  • Answers incoming calls
  • Assists with the intake of new clients and informs potential clients of services 
  • Check client benefits and track authorizations
  • Monitors and maintains daily time reports for payroll processing
  • Shares "on-call" phone for evenings and weekends, managing problems, emergencies and staffing call outs.
Client Care Coordinator Requirements:
  • 2+ years of scheduling/staffing, and training experience within the home care or health care industry highly preferred.
  • 2+ years CNA/HHA experience preferred.
  • Proficiency with Microsoft office applications, including Word, Excel, and Outlook.
  • Strong oratory and written communication skills.
  • Ability to provide superior customer service, problem-solve, and tactfully handle difficult situations.
  • Positive “can do” attitude.
  • Must be willing to accept evening and/or weekend on-call work.
  • Knowledge of HIPAA and healthcare office regulations
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.
Compensation: $18.00 - $20.00 per hour

About Company

About BrightStar Care of Fairfax

Caring for a family member can be challenging. We know. We've been there. We started BrightStar to provide the compassionate, responsive and quality home care we had trouble finding for our family.  At BrightStar, we strive to deliver just the right care for your loved one- care that keeps them safe and healthy.

About Our Higher Standard

Provider-of-Choice-2020.jpgAt BrightStar Care of Fairfax, we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.

A Message From the Owners Kerry and Robert Massie:

Thank you for Considering BrightStar Care of Fairfax!

Kerry and I started BrightStar Care of Fairfax in 2012 because our experience in obtaining quality home care for Kerry’s mother in 2010 was so very difficult.  We were so disappointed in the quality of the care and customer service we encountered that we began to look into how, and where, top-quality home care could be found.

After a number of tries, we found the BrightStar Care approach.  We were so impressed with the  superior level of customer service it provides that we decided to open own agency here in Northern Virginia.
 
Our mission is to provide the absolute best care for you and your loved one- a Higher Standard.  We will do everything in our power to make sure your experience is the one Kerry and I were looking for in 2010.  If, at any time, you are not 100% satisfied with the quality of care and customer service we are providing- or just need some more information- please reach out directly to us. 

Kerry and Robert Massie are Certified Senior Advisors 

The following pages will help you understand a bit more about the BrightStar approach. We hope to introduce you to the Homecare Buying Guide - a tool that many of our clients found helpful in evaluating and selecting the right homecare agency.  And thank you again for considering BrightStar Care of Fairfax.


View our Flipbook Presentation:  CLICK HERE

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Learn more about our team by clicking HERE.

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