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Job Title:

Cost Center:

Job Description:

The Patient Scheduler is responsible for scheduling those services designated to central scheduling in a timely manner while insuring that all the required documentation is present on the order and following all protocols established by the department performing the test

Minimum Qualifications

• High school diploma or equivalent required
• Must be 19 years of age.

Work Environment

• Shared office setting.
• Exposure to noise.
• Frequent use of computer, telephone, copier and scanner.

Physical Demands

• Stand and/or walk frequently.
• Sit constantly.
• Lift and/or carry 30 pounds occasionally.
• Push and/or pull 25 pounds occasionally.
• Bend, stoop, crawl and squat occasionally.
• Reach floor to overhead occasionally.
• Visual acuity, manual dexterity and hand-eye coordination within normal limits.

Essential Functions

• Maintains a thorough understanding of the Scheduling modules in the Hospital Information System and Document Imaging System in order to schedule, cancel, reschedule patients as well as being able to edit or update patient appointment desk to reflect changes in patient demographics (phone number, address, status).
• After six months of employment, maintains a minimum accuracy rate of at least 99%.
• Ability to interpret insurance information and insurance cards.
• Demonstrates proper use of software applications to carry out duties. This would include other related modules in information system and Order Facilitator.
• Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System as related to scheduling.
• Ability to interpret orders and determine the test that requires scheduling
• Ability to manage difficult phone conversations with potential patients and others.

Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.

As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.

Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.