The Home Helpers Scheduler is responsible for coordinating and maintaining caregiver and client schedules utilizing agency software. Must be able to build relationships and rapport with caregivers, while keeping shifts scheduled and maintaining a high level of client satisfaction.
As an exceptional in-home care provider, we depend on our staff to ensure all those who have entrusted their care with us remain safe and comfortable. To do this, we must ensure that we are with them when they expect us to be there.
We pride ourselves on offering a rewarding work environment with various benefits including:
- Competitive compensation
- Performance incentives
- Career growth and learning opportunities
Responsibilities:
- Creates and maintains staff schedules on company software
- Ensure all clients have the expected caregiver at their scheduled time
- Coordinate with the Care team to ensure the best possible caregiver & client match
- Quickly find replacement caregivers when regular staff is unavailable (vacations, illness, etc.)
- Monitor clock-in/outs to ensure information is updated for correct billing/payroll
- Attend administrative and staff meetings as requested
- Other duties as assigned
Qualifications:
- Must possess effective communications skills
- Comfortable with technology including computer software, emails, and texts
- Customer service experience will be helpful in dealing with clients and caregivers
- Must be able to work in a fast-paced environment, handle stress well
- Maintain a professional appearance and demeanor
- Good work ethic
- Supervisory experience including employee counseling
- Must be well organized
- Must have prior experience in scheduling, use of ClearCare software a plus
NOW SEEKING CAREGIVER APPLICANTS
Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.
TYPICAL JOB DUTIES INCLUDE:
- Aiding with activities of daily living
- Assisting with shopping, errands & transportation
- Pick up prescriptions & assist with telehealth visits
- Light housekeeping
- Meal preparation
- Providing companionship
EXCEPTIONAL CAREGIVER AWARDS
Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.Check out some of the Exceptional Caregiver Award winners below:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.
If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.