What You'll Do

As an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador at off-site events. Your duties will include (but are not limited to):

• Welcoming guests into the space and encouraging them to explore and partake in the experience
• Sharing the brand story and product knowledge
• Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
• Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
• Fulfilling e-commerce orders
• Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
• Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)

What We’re Looking For

• Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
• Creativity: Bring your unique flair to the scent-creation process.
• Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
• Eager Learners: Ready to dive into the fascinating world of fragrance.

Compensation and Perks

• Starting pay: $17 per hour
• Customer tips: After an initial 10-20 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (*Typically this increases an employee's base pay to $22-30/hour on average, however tips are not guaranteed.)

Additional Compensation

• Monthly sales incentives
• Bonuses for working Off-site Events (optional)

Benefits

• Medical Insurance (full-time employees only)
• Employee Discount