Maricopa Community Colleges Arizona Small Business Development Center (SBDC) Network is seeking a detail-oriented, proactive, and collaborative SBDC Network Operations Analyst (Specially Funded) to support statewide operations, financial processes, contract administration, data accuracy, and compliance activities.
The SBDC Network Operations Analyst (Specially Funded) position plays a key role in coordinating contracts and Memorandums of Agreement (MOAs), processing financial expenses, auditing client records in CenterIC (the Networks client management and reporting system), and supporting federal and accreditation reviews.
Reporting to the Program Manager, Operations, the ideal candidate brings strong analytical, organizational, communication, and problem-solving skills to improve processes, resolve operational challenges, and collaborate with partners across the statewide network.
Essential Functions
30% - Contract & Agreement Tracking and Financial Processing:
- Tracks, logs, and monitors the lifecycle of host institution Memoranda of Agreement/Understanding (MOAs/MOUs), subrecipient contracts, amendments, and scopes of work
- Supports the development of SBA Funding Opportunities
- Reviews and processes host institution expense reports, travel reimbursements, cost-share/match documentation, and invoices for operational policy compliance
20% - Accreditation Preparation and Data & Documentation Quality Auditing:
- Assists in compiling self-study documentation, evidence files, and site audit checklists to support Americas SBDC (ASBDC) National Accreditation reviews and SBA site visits
- Conducts routine data quality audits in CenterIC across regional center client files, advisor counseling notes, and capital impact documentations to ensure compliance with SBA definitions and data governance standards
20% - Internal Network Support:
- Serves as internal support for regional centers and host institutions, routing operational inquiries and providing technical guidance regarding CenterIC user access and operating standards
15% - Center Handbook & SOP Updates:
- Assists with organizing and updating the statewide "Center Handbook" standard operating template, SOP repositories, and policy documentation files
10% - Advisor Certification & Training Records:
- Maintains centralized records, tracking advisor professional development hours, mandatory compliance trainings, specialized credentials, and onboarding course completions
5% - Performs other duties as assigned