SAP S/4HANA Analyst.

1. Description of Duties:
   

• Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
  
• Lead workshops to introduce new end to end business processes for Order to Cash with new system
  
• Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
  
• Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
  
• Lead the testing of assigned functional systems
  
• Perform System Integration Testing
  
• Support User Acceptance Testing
  
• Create user readiness documentation
  
• Lead workshops for user training as assigned
  
• Design and perform integration testing to support business process transformation from legacy systems
  
• Create business process documentation as required
  
• Provide SAP-BRIM functional support through hypercare phases post go-live
  
• Provide root cause analysis and resolution for defects related to system and data issues
  
• Support business with billing validation analysis to ensure accurate data migration/conversions
  
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
  
• Lead and participate in project team activities for system work efforts related to enterprise systems.
  
• Work independently to accomplish the tasks and duties assigned
  
• Adhere to and follow all PTC standards, policies, and procedures
  
• Utilize various software and/or technology tools to perform job duties
  
• Perform tasks and other duties as assigned by the PTC
  

Requirements

• SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
  
• Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
  
• Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
  
• Experience managing Order-to-Cash workstreams keeping teams on track and budget
  
• Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
  
• Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
  
• Automation Test process design and config for SAP-BRIM implementation
  
• Ability to understand complex, B2B contracts and how they’d be represented in configurable billing/financial systems
  
• Experience with Agile Project methodologies and traditional waterfall project methodologies
  
• Real-world experience managing Global Billing operations
  
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
  
• The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
  
• Additional beneficial skills include:
  
• Enterprise Business Solutions, specifically SAP projects
  
• ITIL / ITSM practices and methodologies
  

3. Education Requirements:
   

• Bachelor’s degree in business management or information systems
  
• Equivalent combination of education and/or experience may be accepted
  

4. Engagement Requirements:
   

• Candidate’s location is preferred to be within the Continental United States.
  
• Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start
  
• Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime
  
• This position is primarily remote; however, this position will require reporting to the Commission’s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs