SAP QM Consultant

Location: Richmond, VA – Hybrid

Job Summary

We are seeking an experienced SAP QM Functional Consultant to support SAP implementations, rollouts, upgrades, enhancements, and production support activities. The consultant will be responsible for designing, configuring, and optimizing quality management processes across procurement, production, inventory, and customer quality operations.

The ideal candidate should possess strong expertise in SAP QM processes, quality inspections, audit management, non-conformance handling, and integration with SAP MM, PP, PM, and SD modules.

Key Responsibilities

SAP QM Configuration & Support

• Gather, analyze, and document business requirements related to Quality Management.
• Configure and support SAP QM functionalities, including:
  • Inspection Types
  • Inspection Plans
  • Inspection Characteristics
  • Sampling Procedures
  • Quality Notifications
  • Quality Information Records (QIR)
  • Usage Decisions
  • Dynamic Modification Rules (DMR)
  • Quality Scores
  • Certificate Processing
• Perform system customization and process optimization.
• Support SAP QM implementations, rollouts, upgrades, enhancements, and production support.

Quality Inspection Management

Configure and support:

• Incoming Material Inspection
• In-Process Inspection
• Final Inspection
• Customer Returns Inspection
• Vendor Quality Inspection
• Manage inspection lots and results recording.
• Support defect identification and quality issue resolution.
• Ensure quality compliance throughout the production lifecycle.

Quality Notifications & CAPA

• Configure and manage Quality Notifications.
• Support:
  • Non-Conformance Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Management
  • Supplier Quality Management
  • Root Cause Analysis
• Monitor and track quality performance metrics.
• Support continuous quality improvement initiatives.

Master Data Management

Maintain and support:

• Material Master QM Views
• Master Inspection Characteristics (MICs)
• Inspection Methods
• Sampling Procedures
• Catalogs and Code Groups
• Quality Information Records
• Ensure data integrity and governance standards.

Integration Responsibilities

• Work closely with teams supporting:
  • SAP MM – Materials Management
  • SAP PP – Production Planning
  • SAP PM – Plant Maintenance
  • SAP SD – Sales & Distribution
  • SAP WM/EWM – Warehouse Management
  • SAP FI/CO – Finance & Controlling
• Analyze cross-functional integration requirements and resolve related issues.
• Ensure seamless integration of quality management processes across procurement, production, inventory, warehouse, and customer operations.

Required Skills

• Strong functional experience with SAP QM.
• Hands-on experience with SAP QM configuration and customization.
• Strong knowledge of quality inspection and quality management processes.
• Experience with inspection types, inspection plans, MICs, sampling procedures, and usage decisions.
• Experience with Quality Notifications, CAPA, non-conformance, and root cause analysis.
• Experience with QM master data and Quality Information Records.
• Strong understanding of SAP QM integration with MM, PP, PM, SD, WM/EWM, and FI/CO.
• Experience supporting SAP implementations, upgrades, rollouts, enhancements, and production support.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder-management skills.