Highlights
The Digital and IT SAP Sales and Customer Service Functional Specialist defines and improves business processes, aligns technical solutions to business strategy, and enables the deployment and ongoing support of the Digital Selling application portfolio, with a primary focus on SAP S/4HANA Sales and Distribution (SD) and Order To Cash(OTC) development and implementation . Strong functional/configuration knowledge across SD, including enterprise structure, order types, customer master data, pricing, quoting, shipping/transportation, billing, and reporting.
Numbers & Facts
| Location | Erie, PA |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
SAP OTC/SD
3-6 month Contract to hire
Hybrid Erie PA; relocation OK
Position Summary
The Digital and IT SAP Sales and Customer Service Functional Specialist defines and improves business processes, aligns technical solutions to business strategy, and enables the deployment and ongoing support of the Digital Selling application portfolio, with a primary focus on SAP S/4HANA Sales and Distribution (SD) and Order To Cash(OTC) development and implementation. Experience with Salesforce is a plus.
This position does not have direct reports
Essential Functions
Qualifications
For more information and other jobs available please contact our recruitment team at
SAP OTC/SD
3-6 month Contract to hire
Hybrid Erie PA; relocation OK
Position Summary
The Digital and IT SAP Sales and Customer Service Functional Specialist defines and improves business processes, aligns technical solutions to business strategy, and enables the deployment and ongoing support of the Digital Selling application portfolio, with a primary focus on SAP S/4HANA Sales and Distribution (SD) and Order To Cash(OTC) development and implementation. Experience with Salesforce is a plus.
This position does not have direct reports
Essential Functions
- Lead or co-lead complex and/or global Digital and IT initiatives, delivering results on time and ensuring consistent deployment of standard processes and functionality worldwide.
- Perform system and process analysis; interpret data to identify gaps and recommend improvements within IT and/or the business function.
- Support the development and implementation of new technologies/services, including status communication, stakeholder reporting, and project closure activities.
- Build strong relationships with business partners and collaborate on future capabilities and enhancements.
- Communicate decisions and formalize recommendations impacting the area of responsibility to the manager, business partners, and key stakeholders as appropriate.
- Serve as a point of contact for communications, coordination, and expectation management with third-party IT and service vendors.
- Manage competing priorities; provide direction, guidance, and mentoring to team members as needed.
- Deliver multiple solutions while balancing conflicting priorities, timelines, and resources.
- Perform system and process analysis; interpret data to identify gaps and recommend improvements within IT and/or the business function.
- Strong understanding of Quote-to-Cash / Order-to-Cash processes, with demonstrated ability in business process analysis and end-to-end solution design.
- Create and maintain testing materials, training documentation, best practice guides, and end-user documentation.
- Conduct knowledge transfer and cross-training with team members; encourage continuous improvement through team feedback.
- Provide support for existing live locations and the user community.
- Provide after-hours technical support as needed.
- Travel as required.
Qualifications
- Bachelor s degree in Computer Science, Information Systems, or a related field (or international equivalent).
- 5+ years of hands-on SAP SD/S/4HANA experience preferred, including production support for Order-to-Cash (O2C/OTC) operations.
- Proven SAP SD/OTC experience with strong S/4HANA implementation exposure (greenfield preferred) and logistics/process optimization experience.
- Strong functional/configuration knowledge across SD, including enterprise structure, order types, customer master data, pricing, quoting, shipping/transportation, billing, and reporting.
- Strong understanding of Quote-to-Cash / Order-to-Cash processes, with demonstrated ability in business process analysis and end-to-end solution design.
- Demonstrated integration experience between SD and other modules (FI, MM, LE, WM, TM, PP, CRM), with understanding of end-to-end process and data impacts.
- Experience supporting implementation activities such as data migration, defect triage/resolution, cutover readiness, and end-user training/hypercare.
- Strong analytical and problem-solving skills with the ability to leverage multiple resources/tools to drive resolution.
- Excellent written and verbal communication skills; strong collaboration and interpersonal skills across all organizational levels.
- Demonstrated learning agility, adaptability, and leadership capability in a global environment.
- Willingness to cross-train and learn new technologies.
- Salesforce experience is a plus.
For more information and other jobs available please contact our recruitment team at
careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.