Role:- SAP MDG Lead Architect- SME
Location:- Fargo
GA ( Travel/ Remote)
Mode of Hire:- Subcon
Payrate Range :- ***-***/h USD C2C
Visa:-
Any
JD
SAP Master Data Governance (MDG) Subject Matter Expert (SME) Job Description
Role Summary
The SAP Master Data Governance (MDG) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP MDG services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.
Responsibilities
Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP MDG.
Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
Advise customers and delivery teams on SAP MDG standardization, governance processes, data quality improvements, and system enhancements.
Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
Act as the functional coordination point within the delivery team for SAP MDG-related activities.
Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
Identify opportunities for data standardization, process automation, and master data quality improvements.
Mentor team members, share domain expertise, and promote continuous knowledge development.
Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.
Key Tasks
Act as the primary functional contact for SAP MDG-related topics within the core delivery team.
Ensure efficient service delivery and continuous value addition to the customer.
Coordinate functional activities across core team members.
Conduct internal status meetings in collaboration with the ASM, focusing on SAP MDG service performance and critical issues.
Identify, assess, and mitigate functional risks impacting master data quality and governance processes.
Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
Validate functional Change Requests raised by consultants, including:
Solution approach review
Effort estimation validation
Resource requirement assessment
Impact and risk analysis
Support the ASM and delivery team by:
Participating in customer meetings and service reviews
Presenting SAP MDG-specific topics during project kick-offs and governance discussions
Supporting functional de-escalation activities
Prioritizing incidents, service requests, defects, and enhancement activities
Provide recommendations for master data governance improvements, process optimization, automation opportunities, and data quality initiatives.
Required Skills
Strong hands-on experience in SAP Master Data Governance (MDG).
Expertise in:
MDG Material Master (MDG-M)
MDG Business Partner (MDG-BP)
MDG Customer and Vendor Master Data
Data Governance Processes
Change Request Workflows
Data Replication Framework (DRF)
Data Modeling and Data Quality Management
Business Rules Framework Plus (BRF+)
Workflow Configuration and Approvals
Data Consolidation and Mass Processing
Duplicate Check and Data Validation
Data Stewardship and Governance Controls
Master Data Lifecycle Management
Strong understanding of integration with:
SAP S/4HANA
SAP ECC
SAP MM
SAP SD
SAP FICO
SAP Ariba and other master data consuming applications
Experience with incident management, problem management, and change management processes in AMS environments.
Ability to perform effort estimations, impact assessments, and solution reviews.
Strong customer-facing, stakeholder management, and communication skills.
Experience working in global delivery and support environments.
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
*** .