Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Billing, Billing Records, Business Analysis, Business Operations, Cross-Functional, Data Analysis, Data Quality, Documentation, Energy & Utilities, Health Plan, Identify Issues, Information Technology Consulting, Microsoft Outlook, Microsoft Product Family, Operational Support, Operations, Operations Planning, Operations Processes, Problem Solving Skills, Process Improvement, Project Tracking, Qualitative Research, Quantitative Research, Reporting Skills, SAP, System Operations, Technical Analysis, Technical Support, Time Management