SAP IS-U Billing Business Analyst (Meter-to-Cash)

Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams. Responsibilities: This position will be primarily responsible for supporting daily billing operations and resolving complex billing issues to ensure accurate customer billing and system functionality.

Our client, a IT Services and Consulting company, is looking for a SAP IS-U Billing Business Analyst (Meter-to-Cash) for their Miami Gardens, FL location.
 
Responsibilities:

• This position will be primarily responsible for supporting daily billing operations and resolving complex billing issues to ensure accurate customer billing and system functionality.
• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements
• Conducts analyses and prepares reports that provide operation and/or technical support to business operations
• Conducts quantitative and qualitative research to support medium to large special projects
• Assists with process design and modification for continuous business improvement
• Performs other job-related duties as assigned

 
Requirements:

• Key Skillsets: Energy and Utility domain, SAP ISU with Utility billing experience (Meter to Cash process),
• Years of Experience:   10.00 Years of Experience

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities