Analysis Skills, Best Practices, Business Solutions, Consulting, Credit and Collections, Data Mapping, DevOps, Documentation, Employee Relations, Financial Control, Financial Reporting, Functional Analysis, Functional Testing, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Microsoft ADO (ActiveX Data Object), Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Windows Azure, Microsoft Word, Problem Solving Skills, SAP, Team Player, Technical/Engineering Design, Test Data, Test Design, Test Plan/Schedule, Test Scenario, Test Scripts, Testing