Salon Assistant + Apprentice Program
JOB SUMMARY:
THE ASSISTANT IS RESPONSIBLE FOR PROVIDING EXCEPTIONAL SUPPORT AND ENSURING A SEAMLESS, ENJOYABLE EXPERIENCE FOR ALL CLIENTS. THIS ROLE INCLUDES ASSISTING A MASTER STYLIST, MAINTAINING SALON CLEANLINESS, MANAGING APPOINTMENTS, SALES TRANSACTIONS, AND PROVIDING EXCELLENT CUSTOMER SERVICE. THE PROGRAM WILL PREPARE A HAIR STYLIST FOR A VERY SUCCESSFUL CAREER BEHIND THE CHAIR.
KEY RESPONSIBILITIES
- Greet clients warmly, assist with check-in and providing refreshments, and ensure a positive and welcoming atmosphere in the salon.
- Shampoo and conditions clients' hair, preparing them for various services while providing a spa like, relaxing shampoo.
- Maintain cleanliness and order in the studio, including sweeping hair, organizing styling tools, and sanitizing workstations.
- Prepare and set up work space, ensuring all necessary tools and equipment are prepared for each appointment.
- Handle basic salon tasks, such as draping clients, offering refreshments, and escorting clients to different salon areas, laundering + folding Towels , and answering phone calls + scheduling appointments
- Provide hands-on Support during hair color applications, highlighting, and other technical processes as required.
- Ability to adapt to new color techniques, and providing hands-on applications of toners, root shadows, basebreaks and more.
- Taking notes of color formulas during our busy work schedule
- Learn new cutting edge, time saving techniques on blow drying, styling, and cutting hair
- Assist in scheduling, rescheduling, + POint of sale salon transactions
- Have understanding of salon + Spa Operations and assist with phone calls
- Provide assistance with preparing, washing, and coloring hair extensions.
- Embrace a collaborative approach by working closely with other salon staff to maintain a cohesive and positive work environment.
REQUIRMENTS
- Must have active Ohio Cosmetology License
- Excellent Customer service is MANDATORY! Must be willing to go above and beyond for every client
- Strong communication and interpersonal skills.
- MUST BE WILLING TO WORK CLOSELY WITH YOUR MENTOR, AND ANTICIPATE NEEDS AND FOLLOW DIRECTIONS AS GIVEN
- Must adhere to a fashion Forward Dress code
- Excellent organizational abilities and attention to detail.
- Basic knowledge of hair care products and salon procedures.
- Ability to work in a fast-paced environment with a positive attitude.
- Must be willing to learn and adapt to change
- Flexibility to work evenings and weekends & SCHEDULE CHANGES based on salon needs.