Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Conduct phone surveys to assess customer preferences and quality of experience.
Numbers & Facts
Location
Houston, TX
Description
Job Description
Duties and Responsibilities:
Respond to internet inquiries with courtesy, accuracy and professionalism
Promptly and accurately enter all customer inquiry data into the CRM.
Generate sales appointments
Conduct phone surveys to assess customer preferences and quality of experience
Effectively utilize lead management tools
Compile all necessary reports, forms and other documentation on a timely basis
Perform other job-related duties as assigned
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers