Salesforce Technical Project Manager

The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives. Role Overview : We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of.

Request ID: 94960-1
Title: Salesforce Technical Project Manager
Locations: Onsite: Plano, Texas 75024
Duration: 6+ Months with Possible Extension.
Pay Range: $60 -$62/Hour on W2/C2C (All inclusive)
 
Job Descriptions:

Location: 6565 Headquarters Drive, Plano, Texas 75024.
100% Onsite.
Must be local for in-person interviews.
Experience Required: 6-8


Role Overview:
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of
Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives.
 
• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes
 
Generic Managerial Skills, If any
• 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
• Proven experience managing Salesforce implementations preferably with SCV
• Experience with Agile/Scrum methodologies
• Strong planning, estimation, and risk management skills
• Familiarity with Jira / Azure DevOps / MS Project
• Excellent communication and stakeholder management
• Leadership and decision-making skills
• Problem-solving mindset
 
 
• Education Requirements: Bachelor’s in computer science or other related field
• Years of Experience: 5 years


Company Benefits & Culture

• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits

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