Salesforce
System Analyst(Need 15+)
Location: St.
Louis, MO (Onsite) - Need Local Candidates Only
Job Summary:
We are seeking a proactive and detail-oriented Salesforce System
Analyst to join our team in St. Louis, MO. This role is
ideal for a professional experienced in gathering business requirements,
managing Salesforce implementations, and handling complex data-related
initiatives. Experience or interest in AI-driven agent platforms like
AgentForce is a strong plus.
Requirements
Key Responsibilities:
- Collaborate with stakeholders to gather,
analyze, and document business requirements.
- Translate business needs into functional
specifications and configure Salesforce accordingly.
- Serve as a liaison between business users and
technical teams to ensure successful system implementations and
enhancements.
- Work with large datasets—perform data mapping,
data migration, validation, and integration within Salesforce.
- Support end-to-end Salesforce implementations
and feature rollouts.
- Manage Salesforce user roles, profiles,
permissions, page layouts, and workflows.
- Identify areas for system improvement and
provide recommendations aligned with business goals.
- Troubleshoot and resolve Salesforce issues and
data discrepancies.
- Engage with cross-functional teams including
developers, QA, and product managers.
Nice to Have:
- Exposure to or working knowledge of AgentForce,
Salesforce AI/Einstein, or similar AI-based agent platforms.
- Understanding of AI integration in CRM
platforms or digital engagement tools.
- Salesforce certifications (Administrator,
Business Analyst, or Platform App Builder).
Qualifications:
- Bachelor’s degree in Computer Science,
Information Systems, Business, or related field.
- 13–17 years of experience as a Salesforce
Analyst or System Analyst.
- Proficiency with Salesforce Lightning,
Salesforce CRM, and Salesforce Admin tasks.
- Strong analytical, organizational, and
communication skills.
- Experience in working with Agile/Scrum teams.
Preferred Tools/Technologies:
- Salesforce Lightning
- Salesforce Service/Experience/Marketing Cloud
- JIRA / Confluence
- Data tools like Excel, SQL, or data mapping
tools
- AgentForce or other conversational AI
platforms (Nice to have)