Salesforce System Analyst/ Product Manager

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Hope you are doing well.

I have an urgent opening for Salesforce System Analyst/ Product Manager position. Kindly review the job description below and if interested, share your most recent resume in word format.


**Kindly share your updated resume**


Job Title: Salesforce System Analyst/ Product Manager
Location: Denver, CO (Onsite)
Job Type: Contract


Job Profile - Salesforce Product Management

Role Summary:
The Salesforce System Analyst/Product manager acts as the bridge between business stakeholders and technical teams. The role is responsible for gathering requirements, analyzing business processes, designing Salesforce-based solutions, supporting system enhancements, creating reports and dashboards, and ensuring that Salesforce platforms align with business objectives.

Key Responsibilities
Business Analysis & Requirements Management

• Gather and document business requirements through stakeholder workshops and interviews.
• Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Process Flows.
• Perform gap analysis between current and future-state processes.
• Translate business requirements into Salesforce functional specifications.

Salesforce Solution Design

• Configure Salesforce objects, fields, page layouts, validation rules, workflows, flows, and reports.
• Collaborate with Salesforce Administrators, Developers, and Architects on solution design.
• Support Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Recommend process improvements and platform optimizations.

Data & Reporting

• Develop and maintain reports, dashboards, and KPIs.
• Perform data analysis using Salesforce reports, SOQL, SQL, and integrated analytics tools.
• Ensure data quality, integrity, and governance.
• Support data migration, cleansing, and validation activities.

Testing & Deployment

• Prepare test scenarios, test cases, and UAT plans.
• Coordinate User Acceptance Testing (UAT) with business users.
• Validate system changes before production deployment.
• Support release management and change management activities.

Stakeholder Management

• Work closely with Sales, Marketing, Operations, Customer Service, and IT teams.
• Facilitate requirement workshops and JAD sessions.
• Provide end-user training and documentation.
• Act as a liaison between business and technical teams.

Required Skills
Salesforce Skills

• Salesforce Administration
• Sales Cloud
• Service Cloud
• Lightning Experience
• Flows & Process Automation
• Reporting & Dashboards
• Data Loader
• Salesforce Security Model
• Basic SOQL knowledge

Business Analysis Skills

• Requirement Gathering
• Process Mapping
• Gap Analysis
• User Story Creation
• UAT Management
• Agile/Scrum Methodologies
• Stakeholder Management

Technical Skills

• SQL
• API Integrations (REST/SOAP)
• Data Modeling
• Jira / Azure DevOps
• Visio / Lucidchart
• Excel & Power BI/Tableau (preferred)

Preferred Certifications

• Salesforce Certified Administrator
• Salesforce Business Analyst Certification
• Salesforce Advanced Administrator
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant

Essential Skills: Product Manager
Skills: Product Management
Experience Required: 8-10



Thanks & Regards,

Sumit Chauhan | Sr. Technical Recruiter
Tel: +1 630-536-8202 Ext. 5561 | Direct: 630-937-0261
sumit.chauhan@q1tech.com | www.q1tech.com |
Over 23 Years of Innovation and Excellence in Delivery of IT Services
Chicago, IL