Salesforce Enterprise Architect (Agentforce and Data 360)

Simplus Inc

CA

JOB DETAILS
SALARY
$150,000–$200,000 Per Year
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Automation, Best Practices, Blueprints, Business Skills, Call Centers, Cloud Architecture, Cloud Computing, Consulting, Customer Acquisition, Customer/Client Research, ERP (Enterprise Resource Planning), Ecosystems, Enterprise Architecture, Finance, Financial Services, Healthcare, Information Technology Consulting, Leadership, Manufacturing, Marketing, Mentoring, Pre-Sales, Regulatory Compliance, Sales, Salesforce.com, System Architecture, Technical Strategy, Thought Leadership
LOCATION
CA
POSTED
28 days ago

Salesforce Enterprise Architect (Agentforce and Data 360)

Project Delivery Services | Remote - US

As an Enterprise Architect, you will be responsible for defining the overall Salesforce ecosystem strategy and roadmap for our enterprise clients. You will lead solution architecture across multi-cloud implementations with a focus on Agentforce and Salesforce Data 360. This role requires strong business acumen, technical expertise, and the ability to align stakeholders around an enterprise-wide vision.

Responsibilities

  • Serve as the strategic technology advisor for enterprise clients, driving adoption of Salesforce Agentforce and Data 360 within their broader architecture.
  • Lead solution design for complex, multi-cloud programs, ensuring scalability, security, and alignment with enterprise standards.
  • Define integration strategy across Salesforce and external systems (ERP, data lakes, customer engagement platforms, etc.).
  • Develop and govern architecture blueprints, reference models, and solution accelerators.
  • Partner with business stakeholders to translate objectives into scalable Salesforce solutions leveraging AI, automation, and real-time customer data.
  • Provide thought leadership around AI-driven contact centers, service automation, personalization, and customer 360 enablement.
  • Mentor solution architects, consultants, and delivery teams in best practices around Salesforce multi-cloud delivery.
  • Engage in pre-sales and client advisory conversations, shaping solution proposals and roadmaps.

Required Qualifications

  • 10+ years of IT consulting experience with at least 6+ years in Salesforce solution design and delivery.
  • Deep expertise in Salesforce Service Cloud, Agentforce, and Salesforce Data 360, with hands-on experience leading implementations.
  • Strong understanding of real-time data integration, identity resolution, segmentation, and AI-driven service automation.
  • Proven success delivering enterprise-scale Salesforce programs across Sales, Service, Marketing, and Experience Clouds.
  • Familiarity with modern integration approaches (MuleSoft, APIs, event-driven architectures, Kafka, etc.).
  • Excellent stakeholder management, executive communication, and strategic advisory skills.
  • Salesforce certifications such as Application Architect, System Architect, Data Cloud Consultant, or Agentforce Specialist strongly preferred.

Preferred Qualifications

  • Experience in regulated industries (financial services, healthcare, manufacturing) with complex compliance requirements.
  • Prior consulting experience with a Salesforce partner at enterprise scale.
  • Knowledge of enterprise data platforms, AI/ML ecosystems, and customer engagement platforms.

Compensation

  • $150,000-200,000 plus Bonus

About the Company

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Simplus Inc