As a Salesforce Developers you will build and customize solutions for public sector applications, focusing on case management, integrations, and call center functionality. Salesforce Platform Developer Certification, Salesforce Administrator Certification, or App Builder Certification.
Numbers & Facts
Location
Albany, NY (Remote)
Salary
$73,000–$100,000 Per Year
Description
As a Salesforce Developers you will build and customize solutions for public sector applications, focusing on case management, integrations, and call center functionality. This remote role supports Human Services initiatives with hands-on development and troubleshooting.
Key Responsibilities:
Implement Human Services Call Center (HSCC) Salesforce solutions.
Build and customize solutions using declarative tools, Apex, LWC, and Flow.
Integrate Salesforce with other applications via REST/SOAP APIs and MuleSoft.
Develop complex logic for eligibility and payments.
Manage unit testing, UAT, and CI/CD pipelines.
Troubleshoot production issues.
Provide integrated CTI solution using Verizon Virtual Contact Center (VCC).
Required Technical Skills:
5+ years of Salesforce development experience.
3+ years with Apex, Visualforce, LWC, and Flow.
3+ years with Salesforce data model, security model, and public sector solutions.
3+ years configuring case management public sector solutions.
3+ years with web technologies including HTML, CSS, JavaScript, and jQuery.
3+ years with API integrations and DevOps tools.
Desired Skills:
Experience with Salesforce Service Cloud and Experience Cloud.