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Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation)

Delan Associates, Inc

Alpharetta, GA

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Best Practices, Case Management, Cloud Computing, Code Reviews, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, Conversation Engine, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Modeling, Financial Services, Identify Issues, Maintain Compliance, Performance Tuning/Optimization, Problem Solving Skills, Process Flow, Process Improvement, Process Management, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Sales, Salesforce.com, Scalable System Development, Scrum Project Management and Software Development, Security Architecture, Source Code/Configuration Management (SCM)
LOCATION
Alpharetta, GA
POSTED
2 days ago

Job Description:-Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA

Interview Mode: The final round will be face-to-face (F2F). 

Job Summary

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

  

Key Responsibilities

·          Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)

·             Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.

·             Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)

·             Configure and manage Flows, Process Builder, and workflow automation

·             Integrate Salesforce with external systems via REST/SOAP APIs

·             Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement

·             Collaborate with stakeholders to gather requirements and deliver scalable solutions

·             Perform code reviews, troubleshoot issues, and optimize performance

·             Ensure adherence to Salesforce best practices, governance, and security standards

  

Required Skills & Experience

·             Overall 5+ years of Salesforce development experience.

·             Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools

·             Proven experience with Agentforce / Salesforce AI / Einstein AI

·             Experience working with Service Cloud (case management, omni-channel, automation)

·             Strong understanding of data modeling, sharing rules, and security architecture

·             Experience in Salesforce integrations

·             Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Key Competencies

  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management
  • Ability to work in a fast-paced, client-facing environment
  • Focus on delivering scalable, high-quality solutions
  • Salesforce Certifications, Platform Developer I/II
  • AI / Einstein / Agentforce certifications (preferred)
  • Experience with Salesforce Data Cloud or AI-based automation
  • Exposure to chatbots, conversational AI, and virtual agent solutions
  • Prior experience in Agile/Scrum environments

Nice to Have

·             Experience in Financial Services / Fintech domain

·             Knowledge of Omni-Channel routing, Service Console, and CRM analytics

About the Company

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Delan Associates, Inc