Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation)

Job Description:-Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GAInterview Mode: The final round will be face-to-face (F2F).

Job Summary

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

Key Responsibilities

·          Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)

·             Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.

·             Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)

·             Configure and manage Flows, Process Builder, and workflow automation

·             Integrate Salesforce with external systems via REST/SOAP APIs

·             Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement

·             Collaborate with stakeholders to gather requirements and deliver scalable solutions

·             Perform code reviews, troubleshoot issues, and optimize performance

·             Ensure adherence to Salesforce best practices, governance, and security standards

Required Skills & Experience

·             Overall 5+ years of Salesforce development experience.

·             Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools

·             Proven experience with Agentforce / Salesforce AI / Einstein AI

·             Experience working with Service Cloud (case management, omni-channel, automation)

·             Strong understanding of data modeling, sharing rules, and security architecture

·             Experience in Salesforce integrations

·             Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work in a fast-paced, client-facing environment
• Focus on delivering scalable, high-quality solutions
• Salesforce Certifications, Platform Developer I/II
• AI / Einstein / Agentforce certifications (preferred)
• Experience with Salesforce Data Cloud or AI-based automation
• Exposure to chatbots, conversational AI, and virtual agent solutions
• Prior experience in Agile/Scrum environments

Nice to Have

·             Experience in Financial Services / Fintech domain

·             Knowledge of Omni-Channel routing, Service Console, and CRM analytics