Salesforce Data Cloud Architect

Summary:

• Location: 100% Remote

Responsibilities:

• Design, develop, and implement data models, ingestion pipelines, and transformations within Salesforce Data Cloud.
• Build scalable solutions to unify, harmonize, and activate customer data from various internal and external systems.
• Collaborate with business, data, and technical teams to ensure data accuracy, quality, compliance, and governance.
• Develop and optimize queries, APIs, and automation workflows to support real-time personalization, segmentation, and analytics.
• Expose Data Cloud data for consumption by external systems using APIs, connectors, and event-driven architectures.
• Build integrations to connect Salesforce Data Cloud with multiple internal and external systems, ensuring efficient data retrieval, synchronization, and transformation across diverse platforms including Salesforce.
• Troubleshoot technical issues, recommend system improvements, and stay current with Salesforce Data Cloud innovations and best practices.
• Own the end-to-end Salesforce Data Cloud architecture for Member 360, including source ingestion, harmonization, transformation, unified member IDs, identity resolution, householding, centralized preferences, calculated insights, activation, and consumption patterns.

Requirements:

• Minimum 12 years of total IT industry experience, including hands-on experience in Data Cloud.
• Minimum 7 years of experience in Salesforce.com development, implementation, administration, and configuration.
• Excellent communication skills with experience coordinating with Salesforce development teams for Knowledge Transition and interacting with IT and business stakeholders.
• Experience with Salesforce Sales, Service, and Community Clouds, with additional exposure to Marketing/Pardot, Einstein AI, Analytics, and FSL.
• Strong experience in enterprise identity, Customer 360, master data management, data quality, stewardship, analytics, and large-data-volume programs.

Preferred Skills:

• Must Have: Data Cloud Consultant, Salesforce Platform Developer 1 and AppBuilder Certification.
• Good to Have: Advanced Admin (ADM301) or Consultant (Sales Cloud/Service Cloud) Certification.