Salesforce Consultant

Varmoda is seeking an experienced, certified Salesforce Consultant to serve as a Salesforce design and development resource for a program. This role builds Salesforce solutions that meet agency needs, integrates Salesforce with other Housing systems, and automates business processes to improve efficiency. We are looking for a hands-on practitioner who works within Agile delivery, partners closely with the Project Manager, Enterprise Architect, Business Analysts and QA, and leaves complete documentation and knowledge transfer behind.

Roles and responsibilities

• Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies.
• Develop Salesforce solutions to meet agency needs.
• Integrate Salesforce with other systems.
• Create and maintain automated workflows and process builders to streamline business processes and improve efficiency.
• Work closely with Business Analysts to gather and analyze requirements.
• Collaborate with the Project Manager to define scope, timelines, deliverables, and assist with creating detailed project plans.
• Coordinate with the Enterprise Architect, Business Analysts, and QA to develop test cases and perform user acceptance testing (UAT) to validate Salesforce solutions meet the defined requirements.
• Work with the Project Manager to manage change requests, ensuring that any changes to the project scope or requirements are documented, assessed, and approved.
• Develop and maintain comprehensive documentation.
• Provide knowledge transfer.

Relevant experience

• 7+ years of experience in Salesforce design and development (required).
• 2+ years of experience using Sales Cloud (required).
• 2+ years of experience using Service Cloud (required).
• 2+ years of experience using Experience Cloud (required).
• 2+ years of experience using Government Cloud (required).
• 5+ years of Salesforce Administrator experience
• Experience working with state and federal government agencies
• Experience working on technology solutions supporting the mortgage and real estate industry (preferred).

Relevant skills

• Salesforce solution design and development, systems integration, workflow and process automation, requirements gathering and analysis, Agile delivery, test case development and UAT, change request management, technical documentation and knowledge transfer.
• Salesforce Sales Cloud, Service Cloud, Experience Cloud and Government Cloud; Salesforce workflows and Process Builder; Azure DevOps (preferred).

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

Certification

Active Salesforce certifications in

• Salesforce Certified Application Architect
• Salesforce Certified Platform Developer
• Salesforce Certified Platform Agentforce Specialist
• Salesforce Certified Platform Administrator II