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Salesforce Business Analyst

Applab Systems Inc

  • Washington, DC
  • 3 days ago

    Highlights

    Support delivery across Salesforce workstreams and Phoenix pillars (Relationship Management, External Portal, Project Processing). The Salesforce Business Analyst is expected to produce and maintain: Epics, user stories, and acceptance criteria.

    Numbers & Facts

    LocationWashington, DC

    Description

    JOB DETAIL

    Job Title : Salesforce Business Analyst
    Job Location : Washington, DC - Remote or Hybrid option can be discussed during the interview if the candidate is really strong
    Job Duration : 6 month(s)+ (Contract)
    Employment Type: W-2 Only

    Responsibilities:
    The Salesforce Business Analyst is expected to produce and maintain:
    • Epics, user stories, and acceptance criteria
    • Product backlog and backlog refinement outputs
    • Functional and business requirements documentation
    • Process flows, business workflows, and solution diagrams
    • UAT plans, test scenarios, and validation reports
    • Traceability matrices linking requirements to delivered functionality
    Required Qualifications & Experience:
    • Proven experience as a Business Analyst on Salesforce implementation
    • Strong understanding of Salesforce platform capabilities (Financial Services Cloud preferred)
    • Experience working in Agile/SAFe delivery environments
    • Strong skills in requirements analysis, stakeholder engagement, and documentation
    • Experience with tools such as Azure DevOps, Jira, or similar backlog management systems
    Key Competencies:
    • Strong analytical and problem-solving skills
    • Ability to translate complex business requirements into actionable solutions
    • Excellent stakeholder engagement and communication skills
    • Strong attention to detail and quality assurance mindset
    • Ability to operate across multiple workstreams in a complex program environment
    Engagement Model Expectations:
    • Work closely with IFC Product Owners, Architects, and implementation partners
    • Support delivery across Salesforce workstreams and Phoenix pillars (Relationship Management, External Portal, Project Processing)
    • Enable alignment between business requirements and system design across releases
    • Contribute to continuous improvement of business analysis practices within the program
    Tools & Technologies:
    • Agile delivery tools: Azure DevOps, Jira, or equivalent
    • Documentation tools for requirement and process modeling
    • Familiarity with Salesforce platform architecture and configuration concepts

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