| Location | Illinois, IL |
Salesforce Business Analyst
Naperville, IL (Onsite , locals only)
Contract
JD:
Business Analysis & Stakeholder Collaboration
Gather and translate business requirements into user stories| process flows| and functional specs while acting as a bridge between stakeholders and technical teams.
Salesforce Solution Design
Design scalable solutions across Sales| Service| and Experience Clouds| including data models| objects| and automation aligned with best practices.
Process Optimization & Automation
Improve CRM processes using Salesforce tools (Flows| Process Builder) while ensuring performance| scalability| and compliance with platform limits.
Delivery| Testing & Documentation
Manage Agile delivery| maintain BRD/FSD and traceability| oversee UAT| define test cases| and ensure successful feature delivery.
Data| Reporting & Change Management
Handle data modelling| integrations| reporting/dashboard creation| and support user training| adoption| and post-implementation improvements.