Salesforce BA Configurator with UX/UI

Salesforce BA Configurator With UX/UI

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced Salesforce BA Configurator with UX/UI to join our team supporting federal clients. The successful candidate will lead the design of intuitive, accessible, and user-centered Salesforce solutions that improve mission outcomes and user experiences.

Job Responsibilities:

• Gather and analyze business, user, and design requirements with stakeholders and end users.
• Conduct user research, journey mapping, and usability testing to inform design decisions.
• Create user flows, wireframes, interaction specifications, and prototypes.
• Design user experiences across Salesforce Experience Cloud, Flow Screens, and Lightning Components.
• Utilize Salesforce Lightning Design System (SLDS) and U.S. Web Design System (USWDS) to create consistent, accessible interfaces.
• Develop and maintain UX/UI standards, reusable design patterns, and component libraries.
• Ensure solutions meet Section 508 and WCAG 2.1 AA accessibility requirements.
• Collaborate with architects, developers, and product teams to balance user needs, business objectives, and technical constraints.
• Support implementation teams to ensure delivered solutions align with approved designs and user expectations.

Required Qualifications:

• U.S. Citizenship is required.
• Eligible to obtain and maintain Government Security Clearance.
• Salesforce Certified User Experience Designer certification.
• 3+ years of Salesforce UX/UI design experience.
• Experience designing enterprise applications using user-centered design principles.
• Hands-on experience with Salesforce Experience Cloud, Flow Screens, and Lightning Components.
• Ability to create wireframes, prototypes, and high-fidelity designs using tools such as Figma, Adobe XD, or similar platforms.
• Experience conducting user research and usability testing and translating findings into actionable design improvements.
• Strong understanding of interaction design, information architecture, responsive design, and accessibility best practices.
• Experience implementing Salesforce Lightning Design System (SLDS).
• Working knowledge of U.S. Web Design System (USWDS).
• Experience supporting Section 508 and WCAG 2.1 AA compliance.

Desired Qualifications:

• Experience supporting Federal Government programs.
• Human-Centered Design (HCD), UX, accessibility, or related certifications.
• Experience establishing design systems and UX governance standards.
• Experience supporting Salesforce modernization or digital transformation initiatives.

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

• About Capgemini:

  Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.