Sales Support Specialist

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Works with clients in identifying their needs and problems in order to promote appropriate company products and services.

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Company parties
• Opportunity for advancement
• Training & development

Job Summary

• Works with clients in identifying their needs and problems in order to promote appropriate company products and services

 
General Accountabilities

• Manages and grows existing accounts
• Sells additional services to clients
• Contacts and visits clients to help them better understand company products and services
• Handles queries about company products and services
• Builds up detailed knowledge about the company's products
• Plans for and attends trade shows to establish new business
• Provides customer service to business partners
• Educates business partners and end users on company products and services
• Provides proactive assistance and supports to clients and business partners
• Meets customer needs, offers options, resolves problems and follows up with customers
• Present, promote and sell services to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Input and process transaction information from start to finish
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• *The company reserves the right to add or change duties at any time 

Job Qualifications
                       

• Education: High school diploma or equivalent
• Experience: 1-2 years of experience in a professional work environment 

                   
Skills

• Excellent verbal and written communication
• Excellent knowledge of MS Office or Google Docs
• Excellent selling and negotiation skills
• Prioritizing, time management and organizational skills
• Problem solving
• Attention to detail
• Service orientation

 
Schedule

• Monday to Friday
• Weekend availability
• Overtime (if required)