Sales Support Specialist

Sales Support Specialist (Atlanta, GA - Primarily Remote)

Position Overview

ivision is seeking a highly organized and detail-oriented Sales Support Specialist to provide administrative and operational support to our Account Executives and Sales/Partner Operations teams.

This role is ideal for someone who thrives in a fast-paced environment, enjoys working behind the scenes to keep sales teams running efficiently, and is comfortable in a primarily remote role with occasional in-office collaboration.

Location & Schedule

• Location: Atlanta, GA (required)
• Work Type: Primarily remote, with periodic in-office attendance required for team collaboration, meetings, and business needs
• Schedule: Full-time, 40 hours/week (salaried)

Key Responsibilities

• Provide day-to-day administrative support to Account Executives and Sales/Partner Operations teams
• Assist with quote creation, order processing, and tracking sales activities
• Maintain accurate records in CRM systems and internal tools
• Coordinate with internal teams (finance, operations, and partners such as Microsoft and Cisco) to ensure smooth deal execution
• Support vendor and partner communication, including documentation and follow-ups
• Prepare sales reports, dashboards, and pipeline updates
• Help manage contracts, renewals, and documentation
• Schedule meetings, coordinate calendars, and assist with internal and external communications
• Ensure data accuracy and consistency across systems and reports
• Assist with special projects and process improvements within the sales organization

Qualifications

• 1-3 years of experience in sales support, administrative support, or a related role
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with CRM systems preferred
• Ability to manage multiple priorities and meet deadlines
• Team-oriented mindset with a proactive, problem-solving approach

Preferred Qualifications

• Experience supporting sales teams in a technology, IT services, or consulting environment
• Familiarity with partner/vendor ecosystems, especially Microsoft and Cisco
• Basic understanding of sales processes and deal lifecycle

What Success Looks Like

• Sales teams are supported efficiently with minimal friction
• Accurate and timely processing of quotes, orders, and documentation
• Strong internal collaboration across sales, operations, and partners
• Continuous improvement of administrative processes and workflows