You will be responsible for assisting account managers and customers by providing product and service information, pricing, project status and delivery updates. Help manage open sales opportunities and provide forecast/pipeline updates to our OEM partnerships and the management team.
Numbers & Facts
Location
Atlanta, Georgia
Description
Our client is seeking a Sales Support Specialist to join their rapidly growing team! You will be responsible for assisting account managers and customers by providing product and service information, pricing, project status and delivery updates.Responsibilities
Working alongside account executives and technical staff to help manage strategic customer relationships
Help manage open sales opportunities and provide forecast/pipeline updates to our OEM partnerships and the management team
Using various tool sets and templates to put together customer-facing proposals
Order entry and order follow-up with distribution and OEMs
Post-sales order tracking
Help manage maintenance contracts and renewal opportunities* Â
Qualifications
2-3 years experience in a sales support or inside sales operations role
A clear understanding of the channel sales model and the role of a reseller
Ability to build rapport with clients and vendors
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Proficient in MS Excel, PowerPoint and Salesforce.com (or a similar CRM