Highlights
Monitor the order process of the assigned commercial area, performing maintenance on shipment dates to ensure compliance; regularly check one's "due orders" to avoid unnecessary delays in available stock; keep an eye on "pending approval" orders to ensure they are released by the Purchasing Department according to agreed timelines. This job will have the following responsibilities:Work closely to support Sales Managers with all pre-sales activities, including maintaining contact databases in the operational management system and manage sample requests.
Numbers & Facts
| Location | Carson, CA |
| Industry | Computer/IT Services |
| Salary | $45,000–$55,000 Per Year |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1970 |
| Website | https://www.judge.com |
Description
Location: Carson, CA
Salary: $45,000.00 USD Annually - $55,000.00 USD Annually
Description: Our client is currently seeking a Sales Support co-ordinator
This job will have the following responsibilities:
Qualifications & Requirements:
Contact: arawat@judge.com
Salary: $45,000.00 USD Annually - $55,000.00 USD Annually
Description: Our client is currently seeking a Sales Support co-ordinator
This job will have the following responsibilities:
- Work closely to support Sales Managers with all pre-sales activities, including maintaining contact databases in the operational management system and manage sample requests.
- Manage all after-sales operational activities, starting from order entry and processing.
- Monitor the order process of the assigned commercial area, performing maintenance on shipment dates to ensure compliance; regularly check one's "due orders" to avoid unnecessary delays in available stock; keep an eye on "pending approval" orders to ensure they are released by the Purchasing Department according to agreed timelines.
- Assist customers and potential agents with a sense of urgency and accurately, collaborate with other departments to resolve issues and consistently promote customer satisfaction.
- Manage the generation of artwork for customized work order requests by customers both during sampling and ordering phases.
- Manage return orders and data entry in the system, inform all involved departments accordingly.
- Carry out overdue customer follow-up procedures based on existing protocols.
- Manage the retrieval of sales documentation necessary for regulatory purposes for proven exports, follow instructions from the Sales Manager.
- Work closely and support Sales Managers and New Business Development.
Qualifications & Requirements:
- 2+ years of customer service experience
- Some college preferred
- Manufacturing or Distribution experience a plus
- Teamwork
- Results oriented
- Innovative approach
- Time management skills
- Reliable and trainable
- Flexible and adaptable
- Strong communication (verbal and written)
- Good listening and problem solving abilities
- Proficiency in MS Office and ERP/Database Systems
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Contact: arawat@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
About Company
The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.